Operations Application Support Specialist - Geneva Location (On-Site)

• Do you have experience with banking or retail technology?
• Are you at your best in a constantly changing, progressive and complex environment?
• Are you able to quickly solve problems and make things happen?
• Do you want to make a difference in the lives of customers and coworkers by providing them with technical and other kinds of assistance?

If you can answer “Yes” to these questions, Heartland Bank may have a career opportunity for you.  Heartland Bank is a growing organization seeking a talented Operations Application Support Specialist to join our team at the Bank’s headquarters in Geneva.  This is an on-site position.

What is the role of the Operations Application Support Specialist? 
The Operations Applications Support Specialist understands existing and emerging technology for deposit operations and other banking matters.  Responsibilities includes analyzing needs and assisting in the maintenance of the Bank’s computer systems to ensure the uninterrupted delivery of products and services, while working with the core vendor to implement new products or services or address issues.

What will you do as the Operations Application Support Specialist?
This position manages the installation of core banking software releases and provides training to ensure a knowledgeable staff.  The position assists customers and associates to actively support the Bank’s day-to-day operations by recognizing, researching and resolving issues and answering questions about products and services.  In addition, this role is responsible for monitoring the Bank’s security program, systems and equipment.

What education/experience is preferred for the Operations Application Support Specialist?

• Associate or bachelor’s degree in information technology or related field
• Two to four years of computer-related experience
• Six to eight years of position-related experience
• Retail or banking IT experience preferred
• OR equivalent combination of education and experience

Heartland Bank offers competitive benefits including health, dental, vision, life insurance, short and long-term disability insurance, accident, cancer, critical illness, and hospital insurance, flexible spending accounts, health savings accounts, 401(k) and profit sharing, tuition reimbursement program, employee assistance program, paid time off, paid holidays, community service hours and parental leave. 

If you are seeking a career with an organization that fosters personal development, growth, change, responsibility and success, we invite you to apply via our website -  Banking Careers | Heartland Bank (myheartland.bank).  You may also attach and submit a cover letter and resume to this online application. 
 
Heartland Bank is an Equal Opportunity Employer. All employment, personal and financial references will be reviewed.